Our three outcomes are what we will achieve in order to deliver to our purpose:
New Zealanders get the support they require
We need to provide New Zealanders with all the services and support they are entitled to, and ensure they are confident they will get the financial and other support they need when they need it, including a warm, dry and secure home.
New Zealanders are resilient and live in inclusive and supportive communities
We recognise the diversity of the people, whānau, families and communities we serve, and we are committed to improving their wellbeing. We are improving New Zealanders’ access to tools, skills and resources including financial literacy, to help them to respond better to the challenges in their lives. We support communities to be inclusive, supportive and free from violence. We want people who have experienced harm or do not feel safe to know that help is available and where they can get it.
New Zealanders participate positively in society and reach their potential
We want to improve people’s readiness for and access to employment, while recognising that people also participate through volunteering or caring for whānau and families. We engage with people, families, whānau and communities to understand their aspirations and what is important to them, including their situation, culture and values. We help to connect people with opportunities to realise their goals, reach their potential and grow, and participate positively in society.