MSD is a signatory to the Accessibility Charter. The Accessibility Charter is a commitment to providing accessible information to the public. As part of this commitment, we developed a 5-year programme of work. We have a dedicated team to carry out this work.
Contact us if you need information in alternate formats, such as:
New Zealand Sign Language (NZSL)
In your message, include:
the web address (URL) of the information you need
the format you need — for example, Braille.
Contact us if you find accessibility issues on this website. We aim to respond to feedback within 3 business days.
The Web Content Accessibility Guidelines (WCAG) defines requirements for web accessibility. This website aims to conform to WCAG 2.1 Level AA. We are progressively working to become fully conformant to WCAG 2.1 Level AA.
Content that is not accessible
Below are the known accessibility issues. Contact us if you need any of the following information in an alternate format.
The navigation menu is not fully visible on some mobile devices in landscape mode
The navigation menu uses ARIA attributes incorrectly
The navigation menu’s expand button has redundant accessible text
Some links have no visual indicator that they are links
Some information is only available as a PDF file which is not accessible
The Ministry of Social Development logo’s alternative text in the header does not accurately describe the image
Parts of the HTML are invalid, and does not pass the W3C Validation Service
The navigation menu’s keyboard focus is not managed according to the WAI-ARIA Authoring Practices
The breadcrumbs use ARIA attributes incorrectly
Compatibility with browsers and assistive technologies
This website should work with common browsers and assistive technologies, such as:
Safari with VoiceOver on iOS
Chrome with NVDA on Windows
Chrome with keyboard-only input on Windows.
This website’s accessibility was last checked by MSD on 21 October 2021 by:
evaluating selected pages against WCAG 2.1 Level AA
testing selected pages with assistive technologies.
Approver of this statement
Accessibility and User Experience Team Ministry of Social Development Te Manatū Whakahiato Ora